Pacific Mountain offers Ground Free Shipping on all domestic orders placed on our website, with no minimum order sizes or special exceptions.
All orders received before 3:00 PM Pacific Standard Time are processed and shipped the same day. If you place an order after 3:00 PM Pacific Standard Time it will be processed the next business day.
We stand behind our products and we want you to be happy with your order. That's why we offer free returns on all domestic orders placed through our online store.
Whether your product doesn't fit or you are not entirely happy with your purchase, you may return it to us for a refund or an exchange.
Our return policy is straightforward with no hassle or surprise:
- You can return your product for up to 90 days from the purchase date.
- The product(s) must be in the exact conditions you receive it and in their original box.
- We will provide you with a domestic pre-paid return label so you can return the product back to us free of charge.
- We do not refund any shipping charges you may incur while purchasing or returning the product.